For 7 years I was what's called a "network manager". That had nothing to do with computer or telecommunications networks. I managed something called The Yorkshire Stroke Research Network. What this meant was that I was responsible for all of the stroke research that happened in about 25 hospitals, serving around 5.5 million people over 6,000 square miles. At its peak that meant about 30 different clinical trials were running with a few hundred people enrolled and under our care. A lot can go wrong setting up and running clinical trials. You have to coordinate the work of hundreds of people: doctors, researchers, nurses, administrators and managers. It's pretty complex to manage. And, when I started, I couldn't tell a single person what to do. I mean that literally. I had targets and objectives for the whole system, but everyone who delivered the work answered to someone else, who had different priorities and goals. That's the network part. I was there to lead through coordination not control. You learn some pretty funky leadership skills when this is your job. It's all about the subtle art of leading beyond authority. Which isn't something you can easily find help with. Me and the team I worked with got pretty good at it over the years. In fact, we won national awards for our work on service and systems improvement. That was cool. Later in my career, I was lucky enough to formalise some of the skills I learned when I spent time at Ashridge Business School studying leadership. And then I went on to teach these skills nationally. So, I know for certain that you can lead without being in control. Because I've done it, studied it, taught it and coached it. If you (or someone you know) could do with learning some of these skills, come along to my workshop on Friday, which this week, not coincidentally, is called How to Lead Without Being In Control. If you don't like it, you don't have to pay anything. Which is pretty fair, don't you think? Stephen |
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What's the point of a newsletter like this? Don't unsubscribe yet!! There is a point, I promise... From my perspective, HeRO Newsletter is about sharing something I am passionate about: tips and ideas for personal and professional development. And I know that the majority of people like you read the majority of my messages. Because Kit, the platform I used, tells me. So clearly this is something you are interested in. But how do you actually benefit from what you read? I am going to tell...
On Wednesday I wrote a post about running a network where I had authority but not control. Thanks to G, who replied and asked me how you know you have authority. Great question G. Thank you. Let's look at this the other way around first. Have you ever seen an example of someone who, in theory, has power, but nobody pays attention to them? You sometimes hear about managers of sports teams who have lost the dressing room. By the way, I know how that feels. I've had periods of my career when all...
Have you heard the phrase "cultural intelligence" before? If you Google it you'll get a load of frameworks and definitions and training courses. There seems to be a bit of money in it. And it can seem a bit overwhelming. But at a basic level it just means, can you sense what's going on in your team, division, organisation...? Some of us do this more naturally than others of course. And some of us think we're good at it when we're not. If you ever hear anyone saying confidently that they know...